Privacy Policy

We understand that your privacy is of critical importance. This Privacy Policy explains how we collect, use, and store your data when you use our website [https://kentseocompany.co.uk].

Information we collect and why we collect it

Contact Forms

When you fill out a contact form on the website, we collect the information you enter, including your full name, job title, business name, business address, email address, website URL, industry sector, service area/location, and the message content you write.

This information is sent to us via email. If you contact us directly via the email address listed on the website, we may also collect the information you provide in that message.

We collect this information so we can understand your needs, prepare and send you an accurate quote if requested, and address the reason for your contact.

We only use this information to handle your request and, if you become a client, to support our ongoing work together. We do not share these details with any third parties.

We use anti-spam tools on our contact forms to help block automated submissions. These tools may collect technical data (for example, IP address and browser type) solely to detect and prevent unwanted or malicious submissions. This is based on our legitimate interest in ensuring the site’s security.

Technical/usage data

We automatically gather technical data when you visit or use the Website. We use automatic data collection technology (Google Analytics) to collect certain information about your device, browsing actions, and patterns. This generally includes information about where you are, how you use our website, and any communications between your computer and this website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

We collect this data for statistical purposes, and we don’t collect personal information. The purpose of this data is to understand website traffic so we can improve our website and offerings.

If you wish to opt out of Google Analytics so that none of your personal information is collected and stored by Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on here. For more information on how Google collects and uses your data, you can access the Google Privacy Policy here.

Our use of Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

  • Security: we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally; and
  • Analysis: we use cookies to help us analyze the use and performance of our website and services.

We will not set non-essential cookies on your device before obtaining your consent. We display a cookie banner or notice when you first visit, explaining that the site uses cookies. By clicking “Accept” or continuing to browse the Site, you consent to the use of non-essential cookies. You can manage or withdraw consent for cookies at any time via the banner or your browser settings.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:

Please note that blocking cookies may have a negative impact on the functions of many websites, including our website. Some features of the website may cease to be available to you.

Who do we share your data with

We don’t sell or share the data we collect with anyone. Certain technical data may be processed by third parties (e.g. spam filters, analytics services) as explained above, for the purpose of operating and securing the website.

How long do we retain your data

If you contact us through a form or by email, we retain your message and contact details for as long as necessary to reply or follow up. If we enter a working relationship, we retain the data you’ve provided for as long as needed to deliver our services.

External Links

Our website may contain links to external websites. If you click through to those websites, they may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the website. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

Children’s information

The website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the website has personally identifiable information of a child under the age of 16 in its database, please contact us at team@kentseocompany.co.uk, and we will use our best efforts to promptly remove such information from our records.

Rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional rights under GDPR

You have the rights, among others, to:

  • access your personal data
  • ensure the accuracy of your personal data
  • the right to have us delete your personal data
  • the right to restrict further processing of your personal data, and
  • the right to complain to a supervisory authority in your country of residence in the event that data is misused.

To exercise any of these rights, please contact us at team@kentseocompany.co.uk.

Changes to This Policy

We may update this Privacy Policy from time to time (for example, to reflect new legal requirements or changes in our services). When we make material changes, we will revise the “Last updated” date below and post the new policy here. We encourage you to review this page periodically. Your continued use of the Website after changes are posted means you accept the revised policy.

Last updated: August 2025

Contact Information

If you have any questions about this policy or our data practices, or if you wish to exercise your data rights, please contact us at team@kentseocompany.co.uk